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Frequently asked questions

Find quick answers about rides, appointments, and planning transportation for your pet.

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Getting started

What area does Pet Express serve?

Pet Express serves Anniston, Alabama and surrounding areas. Contact us with your pickup and destination addresses so we can confirm availability.

Can you transport my pet to a veterinary appointment?

Yes. Veterinary appointment transportation can be requested through the booking form.

Do you offer grooming drop-off and pickup?

Yes. Select grooming drop-off and pickup when requesting your ride.

Can I request a round trip?

Yes. Choose one-way or round-trip transportation on the booking form.

Is waiting-time service available?

Waiting-time service can be requested. Pet Express will confirm availability and any applicable cost before the ride.

How much does a pet ride cost?

Pricing depends on the trip and requested services. Submit a booking request or call 256-614-1469 for a quote.